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Personal Milestones

Achievements

B.A. Advertising, Copy

Central Michigan University

December 2015

B.S. Cultural Anthropology

Central Michigan University

December 2015

UX Certification

Nielsen Norman Group

July 2022

Work Experience

Content Designer

8am / Affinipay

​Applied psychological AI design principles to leverage user mental models, re-architecting the product's navigation to align with professional accountant workflows. Way-finding was optimized through the production of comprehensive sitemaps and wireframes, which eliminated navigational friction and clarified user paths. This was supported by rapid prototyping of navigation structures, content hierarchy, and overall information architecture strategy.

March 2026 - August 2026

Senior Content Designer

Rocket Mortgage

I shipped customer-facing UI content, content hierarchies, information architectures, and user flows across key features including payments, escrow, digital dashboards, and client acquisition. I led cross-functional collaboration to establish a clear UX direction at both the feature and product level, and partnered with cross-disciplinary teams to leverage, position, and evolve the use of AI within client-facing UI. Throughout, I applied and upheld accessibility guidelines and inclusive design principles.

December 2019 - July 2025

Copywriter

Daniel Brian Advertising

I led concept development through end-delivery of marketing materials for clients across industries including food service, healthcare, and insurance. I collaborated with client marketing teams to define the scope of creative briefs, craft engaging copy, and evaluate the effectiveness of content and concepts. My work included creating SEO materials for digital channels and producing design deliverables across traditional, digital, and social media platforms. I also coached voiceover talent to ensure creative deliverables met the intended tone and quality.

June 2016 - August 2019

Articles

"Covert bias" and American homeowners

September 8, 2026

I've been wondering more and more lately: if AI is inherently racist/at risk of perpetuating racism in its outputs, how is that impacting homebuyers and homeowners of color in America today?

Are we treating our peers the same as we treat our users?

March 17, 2026

Explore the dynamics of cognitive diversity with me. Not only the journeys it paves, but also the range in which inclusion really need to live in order to thrive.

I've decided to fail more in public

March 24, 2026

We are wired to avoid holding up a megaphone to your faults. Like the Wizard of Oz, we stand protectively behind the velvet curtain, waiting for the exact right moment to show these perfectly curated parts of ourselves — holding up our carefully selected shiny moments of brilliance.

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