Leader feedback
virginia baeta
“Jenna's deliverables are a long list of high-impact, complicated experiences.
She was instrumental in successful improvements to the 1098/tax statement and escrow experiences in our client mortgage servicing platform, as well as redefining the future of the client dashboard."
Steve cusamano
"What I find most exciting is that Jenna uses her skills beyond her assignments — recognizing a gap between content designers on the Consumer teams, she created a space for them to come together and practice their craft together.
By organizing and leading recurring meetings, she's helping prioritize."
virginia baeta
“You show impeccable dedication to upholding our content guidelines and brand standards, and to advocating for user needs.
You're looked to as a discipline expert above your title and level, and you're known as a designer who delivers thorough, high quality work, collaboratively and on deadline."
Gerren lamson
"Jenna is a strong, technical content designer who thinks in systems. She proactively pushed a content-first framework for rethinking our information architecture across our legal practice management product. She also built multiple distinct navigation and IA approaches for other product initiatives, each optimized for a different tradeoff, giving leadership real options instead of just one opinion. She's adaptable, flexible, and always asks the right questions to get to the root of a problem. Any team would benefit from her rigor and curiosity."
Peer feedback
Kat vetrano
"Jenna is the type of content designer we should be striving to be in our careers. She has an incredible eye for detail while also being a mastermind in thinking big picture. In the short time I worked with her she led an incredibly complex IA project, developed accessibility and inclusive design guidelines, and helped the content design team use AI for good. She is a force!"
Kim lind
"I've had the privilege of working with Jenna at two different companies, and I hope to work with her again in the future. She brings a unique and inclusive lens to every content challenge she's presented with. I've seen her work on everything from leading large, gnarly projects to focusing on minute, specific details within designs -- all without batting an eyelash. She is a great example of what a growth mindset looks like. Every time I talk to her, I learn something new."
Renn Jarret
Jenna and I have worked together in multiple areas in the Rocket Companies ecosystem. She is a true empathy warrior and a pivotal voice for design, content, and research team members on our team. She challenges expectations that may not align with our teams' vision, bringing to light any gaps that arise and areas to make connections.
She is an incredible ally to the user, ensuring the teams we work on keep the end user top of mind throughout our work and process. I'm always impressed with her ability to lead through complex projects she leads with stakeholders, painting a client-focused story that feeds into the intentional design decisions in the solutions she delivers.
Dan onken
"Jenna walks the walk when it comes to understanding user needs and ensuring they are at the forefront of everything we do. She consistently brings empathy and clarity to experiences used by clients in need of her compassion. If you've ever reviewed Jenna's work, you can tell she deeply cares about it and who will be using it, which is something far too many of us in UX tend to forget.
She does more than deliver great content though. Jenna is a fierce ally for her team and the practice of content design. She speaks up and makes sure our work is given the platform it deserves. It's hard not to admire her principles and devotion."
Product designer
Content designer
Content designer
Content designer
Soo yoo
Jenna and I have been collaborators in our consumer web space for almost a year with that chance I have been able to observe Jenna champion in her craft, present moments of leadership, and drive good design for our users experience.
Jenna is a curious, proactive, and thoughtful designer when it comes to solving problems. As a content designer on the large purchase debt con space, Jenna was able to strategize solutions and the tone for language that delivers empathy and nurture to our users when it comes to the term debt. By being human centered in her designs and skills Jenna is always providing good and thoughtful feedbacks to other designers and writers. She brings in grounded and fresh perspectives that helps others push their limits which allows them to grow.
Jenna has shown ideas and strategy from simple to complex solutions. She is super quick in generating many of the right iterations for content based within limits, and always making sure that the experiences being designed is always connecting to the overall platform vision and multiple stand alone platforms that the FOC has. Being human centered Jenna was able to define many use-cases/edge-cases as well as the main pain points of the experiences that she works with based on our research and user testing results.ons she delivers.
susan weisz
I had the pleasure of working with Jenna as a content designer, and she was truly exceptional. Jenna demonstrated impressive information architecture insights, particularly when tackling complex topics and user interfaces. She had a remarkable ability to distill intricate concepts into clear, user-friendly content that enhanced both user understanding and navigation.
What set Jenna apart was not only her technical expertise but also her empathetic approach to design. She consistently considered the human impact of her content decisions, bringing genuine care to every project. Jenna was a wonderful collaborator who made complex challenges feel manageable through her strategic thinking and attention to detail.
Her combination of content design skills, strategic mindset, and empathetic nature made her an invaluable team member. I would highly recommend Jenna for any content design role - she's both an exceptional professional and a genuinely wonderful person to work with.
Product designer
product designer