Stakeholder engagement
And the core principles of cross-disciplinary collaboration
When the content you design is as high-stakes as helping someone pay one of their likely largest financial investments, creating connections across business areas is a must. I'm thankful to say in my early years as a content designer, stakeholder engagement and the leading of cross-discipline collaboration was foundational in my growth and how I flourished.
No dipping toes; just jump in
My first experience working closely with my business stakeholders couldn't have been more important; I was leading content design improvements for the "application for success," which was a kind name for a user flow for those struggling to make their monthly mortgage payments.
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These were users that needed clarity, direction, and empathy. It was with the hep of team members across the company that I was able to build an experience that reflected those user needs.
Meet the Team
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